Privacy Policy

Last updated: March 1, 2025

ProSlope Roofing ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website proslope.site or contact us for services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address when you fill out a form or contact us.
• Property Information: Address and details about your roofing project when you request an estimate.
• Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages, collected via cookies and analytics tools.
• Communications: Content of any messages or correspondence you send us.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested estimates or services
• Schedule inspections, installations, or repairs
• Process and manage your account and transactions
• Send you service-related communications
• Improve our website and customer experience
• Comply with applicable laws and regulations

We will never sell your personal information to third parties. We do not use your information for behavioral advertising targeting.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze website traffic and improve your browsing experience. These include:

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Preference cookies: Remember your settings and choices

You can control cookies through your browser settings or through our cookie consent banner. See our Cookie Policy for details.

4. Information Sharing

We may share your information with:

• Service providers: Trusted third parties who assist us in operating our website and conducting business (e.g., email platforms, scheduling software), under strict confidentiality agreements
• Legal requirements: When required by law or to protect our rights
• Business transfers: In the event of a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures including SSL encryption, access controls, and regular security reviews to protect your personal information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, provide ongoing services, comply with legal obligations, and resolve disputes. Typically, contact form data is retained for up to 3 years unless you request deletion earlier.

7. Your Rights

Depending on your location, you may have the following rights:

• Right to access the personal information we hold about you
• Right to correct inaccurate information
• Right to request deletion of your information
• Right to opt out of marketing communications
• Right to data portability

To exercise any of these rights, contact us at info@proslope.site.

8. Children's Privacy

Our website is not directed at individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: info@proslope.site
• Phone: (800) 884-9760
• Mail: ProSlope Roofing, 2 Pierce Place, Suite 1200, Itasca, IL 60143